Privacy Policy
Last Updated: July 7, 2025
Overview
Cedar Bows (“we,” “us,” or “our”) is committed to protecting your personal information. This policy explains what data is collected when you visit cedar-bows.com or place an order, how it is used, shared, and safeguarded. Our goal is transparency and respect for your privacy at every step.
Information Collected
We collect personal data when orders are placed, forms are submitted, or our site is browsed. This includes order details (such as names, email addresses, billing and shipping addresses, and payment information processed via secure gateways), contact form submissions that may include project inquiries or customization requests, and technical data—such as IP addresses, browser details, and interaction with our website—to help improve performance and user experience.
Use of Personal Data
Your information is used primarily to process and fulfill orders, manage shipping from either our Chicago warehouse or Beijing workshop, and to respond to your questions or customization inquiries. We also use usage data to monitor site performance, identify trends, and refine our services. On rare occasions, data may be used to comply with legal obligations or prevent fraudulent activity.
Data Sharing and Transfers
We do not sell personal information to third parties. However, data may be shared with trusted service providers such as shipping carriers, payment processors, and analytics platforms to facilitate order fulfillment and site operations. For global service support, information may be transferred and stored in China or the United States. In such cases, we use legal safeguards and secure protocols to ensure data protection.
Cookies & Tracking
We use cookies and similar technologies to track site usage, support shopping cart functionality, and optimize shopping experience.
Cookies and Tracking Technologies
Our website uses cookies, web beacons, and similar tools to ensure basic functionality—like cart retention—and to analyze site usage. These technologies help us deliver relevant content, detect issues, and understand preferences. Information collected is used in aggregated form to enhance site speed, features, and overall experience.
Data Retention
Personal information is retained only as long as necessary to fulfill the original purpose (e.g., order processing, legal compliance, customer service). Afterward, non-essential data is anonymized or securely deleted unless continued storage is required by law or business needs.
Your Rights Regarding Personal Data
Depending on jurisdiction, individuals have rights including accessing, correcting, or requesting deletion of personal information. Requests to opt-out of email communications are also honored. For assistance accessing or modifying personal data, or to request cessation of data processing, contact us via the Contact Us page.
Security Measures
We employ industry-standard practices to protect your data, including encrypted transmission (SSL/TLS), secure storage, and routine security reviews. Access to personal information is limited to essential staff and service providers bound by confidentiality agreements.
Children’s Privacy Protection
Our products and services are not directed at children under 16. In the event we become aware of personal data collected from a minor without verification of parental consent, we will promptly delete that information.
Updates to This Policy
From time to time, Cedar Bows may update this Privacy Policy. Changes will be noted with a revised “Last Updated” date. Continued use of the site after updates constitutes acknowledgment and acceptance of the revised policy.
Contact for Privacy Questions
Questions or requests concerning this Privacy Policy or personal data handling can be addressed via the Contact Us form. We strive to respond promptly to all inquiries.
